According to a survey by Software AG, half of all knowledge workers use personal AI tools. The research defines knowledge workers as "those who primarily work at a desk or computer". For some it's because their IT team doesn't offer AI tools, while others said they wanted their own choice of tools.
Dell justified the policy change by asserting a thirty-second in-person conversation can replace an email discussion that goes on for hours or days and by noting that specific groups within the company – sales, manufacturing, and engineering – have already adjusted to being in the office five days per week. Many companies, such as Amazon, have trimmed back or ended remote work arrangements over the past year. These return to office (RTO) mandates, however, have failed to improve corporate financial performance, according to a study last year by University of Pittsburgh business school associate professor Mark Ma and Yuye Ding, a doctoral student.
It's back to the office full time for the majority of Amazon employees across the globe, but for some who work for the tech giant and online retailer it's not a welcome change. "The people on my team are very upset about this," said CJ Felli, a system development engineer at Amazon Web Services based in Seattle. Amazon's corporate employees worked mostly remotely during the COVID-19 pandemic. Since 2023, they were allowed to work a hybrid schedule — two days remotely and three days in the office.