Self-Checkout Is a Failed Experiment

image via theatlantic.com
image via theatlantic.com

You know how this process actually goes by now: You still have to wait in line. The checkout kiosks bleat and flash when you fail to set a purchase down in the right spot. Scanning those items is sometimes a crapshoot—wave a barcode too vigorously in front of an uncooperative machine, and suddenly you’ve scanned it two or three times.

https://www.theatlantic.com/technology/archive/2023/10/self-checkout-kiosks-grocery-retail-stores/675676/?utm_source=apple_news