Zoom denies training AI on calls without consent

image via bbc.com
image via bbc.com

Zoom has updated its terms of service after a backlash over fears that it trained its artificial intelligence (AI) models on customer calls. Talking to the BBC, before the terms of service were updated, data protection specialist Robert Bateman said: "The terms appeared to give the service provider a lot of freedom to use data generated by its users for many different purposes." He said that while there was a question mark over the risks that could arise, "alarm bells should ring when you encounter broad contractual provisions like these".


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